I rent my home, it is a side-by-side duplex. When I moved in a year ago, my landlord claimed she’d fix a number of things, including one big thing that is illegal to not fix (putting railings on our basement steps). She has not done anything about any of the improvements promised. My cousin (a lawyer) came over to visit one day and found several other things she needs to fix. We’ve had a fine relationship with the landlord in the last year and we don’t want to rock the boat, but we think it’s wrong for her to have forgotten for a year to fix these things. A few months ago, she called us to say that someone came to inspect the outside of the house (an insurance person? a city person? i don’t know) and that they ordered her to put a safety railing on the outside steps and that if someone was looming around measuring, etc, not to freak out. We’ve seen nothing happen from this either.
I want someone to come inspect the home and tell her what she is ordered to fix. Who would I contact?